Welcome to Helpdesk
Phone: 330-672-HELP - Email: helpdesk@kent.edu - Web: http://helpdesk.kent.edu
  Helpdesk Home
Text-Only Helpdesk
Search the Helpdesk

Computer
  Recommendations

Contact Us
Downloads
ERP Implementation
    Banner
    Cognos
    Workflow
    Self-service
Exchange
    Training
    Outlook Web Access
Faculty Refresh
Flashline
FlashMail
FlashWord
Flashzone
Forms
Getting Started
How to's
Internet Access
Knowledge Bases
KSU VPN
KSU Links
Labs on campus
Library Information
Listserv
Macintosh
Microsoft Software
PASS FAQ
Phone Directory
Proxy
Services
    Helpdesk
    Information Services
Security
Software
Spam
Supported Software
Training
WebCT
Web Page Information
Web For Faculty
Web For Students



Top Ten Personal Computer Security Requirements

Kent State University recognizes the need for vigilant security measures necessary to maintain the integrity of the electronic information produced by the university community. As information technology is often changing, the university recognizes the need for an office dedicated to ensuring that university information services are secure and utilized properly. Members of the University community must be aware of any federally-protected data (FERPA, HIPAA, GLBA) and of other sensitive data such as Social Security Numbers that is stored on their workstations and servers and take these mandated steps to protect it. Those that do not have protected data must still comply with steps 1 - 7 to ensure that their workstations do not become compromised gateways that can be used to attack other university assets.

Information Services will work with all departments to assist them in becoming compliant with the appropriate mandates. The federated desktop support model will be leveraged to assist in this effort. Compliance will not be forced in a manner that would adversely affect the operations of any one area, but will be accomplished cooperatively in order to impact efficiencies in the least way possible.

  1. The operating system (OS) must be patched and up-to-date.
    • You must subscribe to automatic updates if that feature is available for your workstation or server.
    • In cases where automatic updates would interfere with the integrity of research, violate support agreements, or interfere with critical application software, exceptions will be granted after review by the Office of Security and Compliance.

  2. You must run an anti-virus product and make sure that you update the signature file on a daily basis.

  3. You must regularly run an anti-spyware product such as Spybot.
  4. Your workstation must be password protected.
    • All default or blank password entries must be removed. Use strong passwords that contain a combination of letters, numbers and punctuation marks. Do not record your password and save it in a location near your workstation. Do not share your password with others.


  5. Your University workstation must be physically secure.
    • If you can lock your office during your absence, do so. Keep your laptop locked away in a safe area as often as possible. If possible, secure your workstation with a strong security cable.

  6. Use a firewall on your workstation or laptop. Windows XP and most versions of Linux come with one provided.
  7. You must use a locking screensaver that requires a password to be entered after a period of inactivity.
    • If you frequently leave your work area, consider a time-out period of as little as 5 or 10 minutes.

  8. Be aware of the data that is on your workstation and what you need to do to properly protect it.
  9. If you have protected or sensitive data on your laptop, delete it or keep it encrypted.
    • The University has licensed “Cryptainer” data encryption software. This is now available to all University employees for use on University-owned workstations.

  10. When connecting from remote locations, always use a secure connection such as a VPN or secure wireless channel.
    • Many free wireless services offer no protection whatsoever. Do not use them unless you are also using a VPN when using protected information. Never e-mail protected information unless it can be encrypted such as with the encryption function of Lotus Notes.

If you have questions or problems in implementing any of these requirements, please call the University Help Desk at 2-HELP or contact your federated services zone coordinator or department IT support professional.

 

Current KSU (Security Related) Services Available

·        The University site licenses McAfee anti-virus and anit-spyware software which is available to all faculty, staff and students for free.

·        The University has site-licensed software from Cisco that assists us in assuring the security of workstations attached to the network. The on-going pilot in the Residence Services area isvery successful. This service will be made available to other areas of the institution.

·        The University is licensing Altiris desktop management software that will assist in keeping software on desktops up-to-date and secure. The software is now in use at the Michael Schwartz Center, College of Nursing and the School of Library Science. This software is being made available to other areas of the University.

·        A VPN service to provide secure remote access to mainframe datasets is now being implemented. After mainframe access is secured, secure access for other information resources will be incorporated.

·        An Intrusion Detection/Intrusion Prevention system is being implemented to improve the security of all protected and sensitive data.

·        The University has purchased an anti-spam appliance that will give e-mail users a resource that will virtually eliminate their need to wade through spam e-mails. Check your settings at https://spam.kent.edu

 

Future KSU (Security Related) Services Available

·        If you have data that is protected or sensitive, make sure to take the appropriate precautions that outline the required protection for that data (HIPAA, FERPA, GLBA, University policy). The above ten steps are a good start. Additional tutorials on this information are provided as required by federal law or contractual agreement.

·        Policies and AUPs are being updated to better protect sensitive information. The Security Advisory Committee (a subcommittee of UCT) is reviewing drafts of the proposed University policies and workstation security requirements.

·        The University has licensed “Cryptainer” data encryption software that is now available to all University employees for University-owned computers.

Link to Kent State University home page. Link to text version. Link to the Kent State University home page