Trouble Shooting When I go to the WFS login page, why am I transferred to another search engine page, for example "ask.co.uk" or "ask.jeeves"? A program is installed on your pc if you use programs such as KaZaA, Grokster and iMesh. These programs install a program called Common.com or Common.Name on your machine. Common.com redirects your PC to other search engines. To remove: Double Click on My Computer Double Click on Control Panel Double Click on Add/Remove Programs Click to high-light Common.com or Common.Name Click the Add/Remove button. Select Start Select Shutdown.... Select Restart If your are still experiencing problems with your browser then go to the following web site: http://www.lavasoftusa.com. Ad-aware is free for personal home computer use. It removes the pop-up ads, spyware from your PC.