|
When I go to the WebCT login
page, why am I transferred to another blank page?
Certain file sharing and "Spyware" programs may cause problems
when trying to log into WebCT. Programs such as KaZaA, Grokster
and iMesh may be install on your pc. These programs can install a program
called Common.com or Common.Name on your machine. Common.com redirects
your PC to other search engines.
How to fix this problem
Click on Start
Select Settings (Classic View only)
Select Control Panel
Double Click on Add/Remove Programs
Click to high-light Common.com or Common.Name
Click the Add/Remove button.
Select Start
Select Shutdown....
Select Restart
If your are still experiencing
problems, to get rid of spyware, visit http://www.lavasoftusa.com/
and download the Ad-Aware program. After downloading and installing the
program, run it and have it search your computer system. Ask it to remove
anything it finds, exit the program and reboot the computer system. Ad-aware
is freeware software. It removes the pop-up ads, spy ware from your PC.
|