Announcements	Quick Links
We're Moving Our website is moving to www.kent.edu/is. We are merging the contents of the Helpdesk website with the new Information Services website. In this transition links on this website will redirect you to the IS Website where applicable.
SIGN UP FOR FLASH ALERTS Flash ALERTS is Kent State’s official emergency text notification system to alert students, faculty and staff of critical information no matter what time it is or where they are in the world. The new Flash ALERTS will expand the university's ability to send critical news and information to the university community during campus emergencies. NOTE: Standard text messaging rates from your service provider apply. Sign-up Here! Flash ALERTS Frequently Asked Questions
Set up your Flashword profile, so you can reset your password if you forget it. Flashline - Kent's portal to online services Flashmail - Web-based .kent.edu email Faculty and Staff - Connect to Exchange. Forgot your userid ? Get it at http://helpdesk.kent.edu/userid
	Microsoft Software
Looking to purchase Microsoft Office 2007 Ultimate? Buy it now for the special offer price of $59.95 through April 30, 2008. For more information, visit http://www.microsoft.com/education/ultimatesteal.mspx. This special promotion offered by Microsoft cannot be purchased through E-Academy. All other Microsoft software purchases will continue to be purchased through E-Academy at http://elms10.e-academy.com/kent. Trying to connect to FlashZone, Kent State's Wireless network? Visit http://helpdesk.kent.edu/flashzone/ for a map of wireless areas across campus. Top 10 Personal Computer Security Requirements http://helpdesk.kent.edu/security/top10 - Resources to assist you in protecting your computer from viruses, spyware and data theft. Have you set up your FlashWord? Your FlashWord profile allows you to reset your own password, any time, day or night! Your FlashWord will be the only password you’ll need to remember in order to access many online services. For a tutorial, visit, http://helpdesk.kent.edu/flashword.
	Get great discounts on Microsoft software. Visit http://helpdesk.kent.edu/microsoft
	McAfee Anti-Virus
	McAfee Anti-Virus is FREE for Faculty, Staff and Students. Visit http://helpdesk.kent.edu/software
	Hardware Recommendations
	Recommendations on purchasing computer hardware at Kent State http://helpdesk.kent.edu/hardware
	Hours
	Assistance is available 24 hours a day, 7 days a week, 365 days a year
	Contact Us
	See the various ways to contact us at  http://helpdesk.kent.edu/contact/ Deaf and hard of hearing clients may contact us using the Sprint Relay Service at http://www.sprintrelayonline.com/