What is my FlashLine Account Information? Your FlashLine User Name is everything before the "@" symbol in your Kent State e-mail address. For example, if your KSU e-mail address is cjones@kent.edu, then your FlashLine User Name would be cjones. TIP: If you don't know your KSU e-mail address, you can look youself up in the KSU Online Phone Directory by clicking here. How can I get my new password? Your new password will consist of information that only you would know. The format for your new ten-character password is: AMMMYYSSSS A = the first letter of your middle name. If you do not have a middle name, you have been assigned the character “x.” MMM = The second through fourth characters will be the first three letters of your birth month (e.g., April – apr). YY = the fifth and sixth characters will be the last two digits of your birth year. SSSS = the seventh through tenth characters will be the last four digits of your social security number. For example, if an individual’s information is as follows: Name: Chris A. Jones Date of birth: November 2, 1971 Social Security Number: 123-45-6789 Then their new password would be: anov716789 NOTE: You will be immediately prompted to select a new password of your choice after you log-on with the password containing your characters from the formula described above.